Barratt West Midlands has achieved the maximum 5-star housebuilder rating – for the third year running – in an annual customer satisfaction survey run by the Home Builders Federation (HBF).
The independent UK-wide survey, completed by 23,000 UK homebuyers during October 2010 to September 2011, revealed that over 90 per cent of all respondents are happy with the quality of their new homes and would recommend Barratt West Midlands.
Stephen Cleveley, Senior Sales Manager for Barratt West Midlands, said: “We take an enormous amount of pride in the consistently high levels of quality and service that we deliver for our customers across the Telford area. “It’s a great achievement for our employees to be recognised as leaders in customer service. We are passionate about the quality of the homes we build so it’s fantastic for everyone associated with Barratt West Midlands to be rewarded nationally in this way. ”
Commenting on the national awards rating, Stewart Baseley, Executive Chairman at the Home Builders Federation, said: “The results are a testament to the efforts made by our industry to deliver products and services that consumers are happy with, despite the difficult business environment.”
Barratt Homes is currently selling Worcestershire homes at Waters Edge, Mart Lane, Stourport, and Willis Place, Bransford Road, Worcester