Dudley hospitals buck the national trend in new patient geared inspection regime (From Halesowen News)
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Dudley hospitals buck the national trend in new patient geared inspection regime
4:00pm Wednesday 25th September 2013 in News
DUDLEY hospitals have bucked the national trend in a new inspection regime.
THE Dudley Group NHS Foundation Trust has scored higher than the national average in three of four areas in the new Patient–Led Assessments of the Care Environment (PLACE) inspection regime.
Introduced this year to ensure patients are at the centre of hospital inspections, the new regime looks at things that matter most to patients – whether they are treated in clean and safe environments, served tasty nutritious food and whether high standards of privacy and dignity are adhered to.
The Trust scored 97.87 per cent for cleanliness (compared to the national average of 96); 90.46 per cent for condition, appearance and maintenance (national average 89 per cent); 90.92 per cent for privacy, dignity and well-being (national average 89 per cent); and 78.36 per cent for food and hydration (compared to the national average of 85 per cent).
Paula Clark, Dudley Group chief executive, said: “The new style approach is a brilliant way for our patients and public to see for themselves the standards we maintain.
“I am thrilled we have scored higher than the national average on three of the four areas. It is most pleasing that we exceeded the national average for cleanliness, condition of site and privacy and dignity as these are key areas that matter most to patients.”
She said the Trust was committed to improving the lowest score - for food and hydration - and added: “We have already held tasting sessions with public and patients to help us make our decision about what elements of food provision we need to improve.
“Nutrition and hydration is also one of our quality priorities which is helping us to ensure consistently high standards of care in these areas.”
Meanwhile the Trust has also got back on track with treating 85 per cent of cancer patients within 62 days of being referred urgently by their GP after missing the government target by 0.2 per cent in the summer.
As a result of improvements the Trust’s Monitor governance risk rating has reverted from amber-red to amber-green.
Paula Clark said: “The Trust has been working very hard to make sure we meet the government set target.
“We are very pleased this hard work has paid off and that our Monitor governance risk rating has improved from amber-red to amber-green to reflect this.”
Dudley South MP Chris Kelly said: “I welcome the improving picture at The Dudley Group and fully expect a green rating in the future.”
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