DUDLEY Zoo has received its 16th consecutive Visitor Attraction Quality Assurance Scheme award.
The certificate was issued by VisitEngland following a secret visit by the tourism industry regulatory body last year.
Zoo director, Derek Grove, said: “The report provides an unbiased viewpoint of the visitor experience we provide on a daily basis here at Dudley Zoo."
He added: “The findings compliment our staff for their knowledge, efficiency and appearance, as well as highlighting the zoo’s colourful website, easy accessible carpark and entrance, well-maintained ground, Safari Shop and our varied daily talk and feed programme.”
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