A HALESOWEN curry house has received an award for its “excellent service”.
Sue Thomas was so impressed with the way staff at Balti Towers were so accepting and accommodating of her guide dog Tim that she got in touch with the Guide Dogs charity to nominate them for the award.
Mrs Thomas, who said she has been declined access to restaurants with her guide dogs in the past, said: “I could not have been made more welcome at Balti Towers.
"We can go at times to suit us, sit where we choose and chairs are moved to allow extra space for Tim.”
She said she believed owner Mohammed Sadique and the rest of the staff at the Long Lane restaurant deserved to be acknowledged for “going above and beyond with their services to visually impaired people and their guide dogs”.
Sue Bushell, community engagement officer for Guide Dogs, said she was “delighted” to award Balti Towers with a certificate for excellent service.
She added: “I have had the pleasure of presenting a few of these certificates now and it is so lovely to thank people.
“Good service makes such a big difference to anyone but it means even more to our guide dog owners who look forward to going somewhere that they know they will be welcomed.”
On receiving the award, Mr Sadique said: "I am surprised and delighted to receive the award but feel it should be normal practice for any restaurant that values their customers."
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