FOLLOWING a serious road accident on the A456 Hagley road on January 16, which involved our daughter Gemma, I would like to give our sincere thanks to the two officers who attended – Claire Rees and Craig Harris.

We hear a lot of criticism of our police force so we would like to commend not only the professionalism of the officers, but also the kindness and consideration they showed when dealing with both our daughter and family.

We would also like to thank the fire service, air ambulance and the Queen Elizabeth Hospital, Birmingham.

David and Marie Hackett Near Halesowen