Craig Manning

Chief Reporter

Wirral-born and bred, I have been at the Globe since 1999 and am Chief Reporter. Subjects covered include general news, features, sport and entertainment.

Wirral-born and bred, I have been at the Globe since 1999 and am Chief Reporter. Subjects covered include general news, features, sport and entertainment.

Latest articles from Craig Manning

Survey aims to help Merseyrail services 'continually improve'

Merseyrail launches new survey to help continually improve services for customers Merseyrail today launched a new customer survey with the aim of improving the service it offers. The operator which already enjoys one of the highest levels of customer satisfaction of any railway in the UK, with an average customer satisfaction of 91% in 2023, is committed to using the information it gathers to help drive further improvements. The survey known as ‘Our Network’ asks customers for their views on a range of factors across their journey, from the reliability of trains, to station cleanliness and the helpfulness of staff.