A STOURBRIDGE car dealership has been blasted on social media for leaving a disabled widower without his car for the weekend after it got stuck on the ramp during a service.

Glyn Anslow, of Pedmore, had taken his Peugeot 407 to Evans Halshaw in Hagley Road for a service and MoT but when he arrived to collect it on Saturday he says he was told he was unable to have it back before Monday as the hydraulic ramp had broken and it was stuck 10-feet in the air - and an engineer could not be called out to fix the problem until after the weekend.

To make matters worse – Mr Anslow, who uses crutches to help him walk, says he was told there was no courtesy car available to borrow and he claims he was told he would have to make his own way back to his home – two miles away.

He said the dealership manager did at first offer to call a taxi - but after three failed attempts to ring a cab on a busy Saturday he was told he would have to arrange his own.

His request for a lift home from one of the sales reps or a mechanic was also denied, he said.

Mr Anslow, who lost his wife Karen four years ago to pancreatic cancer - aged just 54, said: "What really upset me is that I'm a disabled guy and the manager rang three taxi firms and then when he had no luck he told me to deal with it myself. He could have had someone take me home but he said he couldn't because he was busy.

"I'm a reasonable guy but I just found it a shabby way to treat someone.

"What if it had been someone who had cancer or needed dialysis?

"I had to get my son-in-law who was out for the day to come and pick me up as I was basically left stranded."

After highlighting his plight on social media at the weekend - Mr Anslow promptly received a call from the garage just after 8.30am this morning (Monday) to say he could collect his car.

He said on collecting the vehicle he was was given a £30 reduction on his MoT and the garage waived the charge for two new indicator light bulbs which he was advised he needed for the vehicle to pass its annual inspection.

He told the News: "I'm quite annoyed."

Retired IT businessman Mr Anslow said he had been intending to meet up with friends in Worcester on Sunday but he had to cancel his get together as he had no transport - and he added: "The manager did apologise reluctantly but it was a very, very reluctant apology. There was no smile or warmth about it.

"At least I have my car back now, but I'm still not happy about it all.

"I found this all distressing. You don't expect this poor treatment from a main dealer. I will never buy a Peugeot again or use Evans Halshaw."

After being contacted by the News about the drama - a spokesman for Evans Halshaw said the dealership team had been in contact with Mr Anslow and the issue had been "resolved".

Since this article was published the company has updated us further - and a spokesman for Evans Halshaw said: “Mr Anslow’s vehicle had to remain with us over the weekend and we have been in touch with him to discuss his concerns and provide a gesture of goodwill for any inconvenience caused.

"Our customers remain our main priority and we have offered a full apology for his experience.”